Curious about how two industry giants revolutionized retail? Join Andy Wilson as DBB navigates the dynamic history of the retail industry with Tom Muccio and Michael Graen, both of Procter & Gamble, who witnessed the transformation firsthand. Tom, Mike and Andy explore the fragmented retail markets before 1987 and the rise of game-changing discounters like Walmart and Target. Tom provides a unique glimpse into P&G's traditional strategies of consumer research and product development, and shares the challenges he faced when tasked with a groundbreaking project in 1987 that reshaped the company's approach.
Discover the magic of effective collaboration as the two retail veterans delve into the transformative partnership between Walmart and P&G. Through shared principles, the formation of a "multifunctional mirror team," and a commitment to doing what's best for the customer, these two companies managed to achieve remarkable improvements in profitability, market share, and cost reduction. Tom reveals the secrets behind this successful alliance and the importance of continuous measurement and internal selling, offering valuable lessons for any business aiming to foster effective partnerships.
In the discussion about Tom's book, "Collaborative Disruption," they uncover the 35-year impact of the Walmart-P&G collaboration on the broader retail community. From the relocation of numerous suppliers to Northwest Arkansas to the visionary leadership of Sam Walton, this episode is brimming with history, humor, and actionable insights. We also reflect on the evolution of Walmart's relationship with its customers and suppliers, highlighting key moments that set industry standards. Don't miss out on this compelling narrative filled with valuable lessons for leaders at all levels, now available for pre-order!
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