This episode explores the impactful rise of online grocery shopping, highlighting growth projections and key strategies for grocers to succeed in an increasingly digital marketplace. We discuss the importance of mobile applications, channel fluidity, and enhanced customer experiences in driving this trend forward.
• Exploration of the growth trajectory of online grocery sales
• Emphasis on the necessity of mobile applications for purchasing
• Discussion of channel fluidity between online and in-store shopping
• Importance of back-office technology in inventory management
• Features like recipe integration to improve customer experience
• Insights into the future of grocery retail in a digital age

Latest

Ep. 88 - Adaptive Retail: The Future of Shopping
Digital convenience merging with traditional channels

Retail Takes Lessons from Game Theory
Gamified experiences, back-end improvements among uses

Surf Brands: From Niche Markets to Global Influence
Liberated Brands closing retail outlets, but brands remain cultural touchstones

Fallout: Latest After Failed Kroger-Albertsons Merger
Leadership shakeups for both, as C&S makes other moves